Website terms

Private review — not ready for public launch. This policy is awaiting owner review and confirmation. Please request the current details from Farhana before arranging therapy or sharing sensitive information.

About the practice

MindWell Therapy is a trading name of FC Clinical Consultancy Ltd.

Company number: 17441407. General business location: Birmingham, United Kingdom.

The registered office, correspondence address and registration jurisdiction remain to be confirmed. The general business location does not identify a therapy venue.

Information and enquiries

This website provides general information about MindWell Therapy. It does not provide individual clinical advice, diagnosis or emergency care.

Sending an enquiry or requesting a free introductory call does not confirm an appointment, reserve a time or create an agreement for therapy. Appointments are agreed directly with Farhana. The website does not collect payment details.

Before therapy begins

The terms of working together, payment arrangements, confidentiality, cancellation and complaints process should be discussed and agreed before you begin. Please ask for the current service agreement.

Changing an appointment

Please give at least 48 hours’ notice to cancel an appointment. Any late-cancellation or non-attendance charges and refund arrangements will be supplied and agreed before therapy begins. See the cancellation information.

Policy details being finalised

The full terms, including business correspondence details, governing law and any liability provisions, are awaiting confirmation. No final legal agreement is represented by this provisional page.

Questions or concerns

Contact Farhana to request the current complaints process or ask about the service agreement. This draft does not set a complaints deadline or promise a particular response time.

Urgent help

Enquiries are not monitored for emergencies. Please see urgent support and safeguarding if you need immediate help.

Contact

For questions, please email enquiries@mindwelltherapy.co.uk or call 07988 327413.